| 1. |
How do you level my character? |
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We assign 2 or 3 expert players to your character to do the leveling; the person playing your character has a very good understanding of how your specific class is played. Your character is primarily leveled via what is commonly known as "grinding," where we play solo simply killing monsters over and over. However we do regular classquests to obtain experience. We have extensive knowledge of your game's world and know the best areas & quests to level your character as fast as possible. |
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| 2. |
Will you use my character to PK (player-kill) or KS (kill-steal)? |
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No! We never involve your character in PK, KS, farm or any other behavior that is frowned upon. |
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| 3. |
What do you do if someone sends a tell to my character? |
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Normally we will respond as if AFK when another player sends you a tell, however if a GM sends you a tell we will say hello to him or her. We can respond in any way you like though. If you have any specific answers you would like us to use, please just let us know and we will be sure to use them. |
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| 4. |
I don't want my guild or friends to know that you are playing my character. What will you do? |
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They will see you as AFK and we will act so when they send you a tell. |
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| 5. |
Do I keep the gold & items gained while you play my character? |
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YES! We keep them on your character. Unlike other power leveling services, they don't keep your gold or items. |
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| 6. |
I understand it takes multiple days to level my character, but I want to play with my friends during the weekend; am I able to play while you are leveling my character? |
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Of course! You may schedule time for us to level your character or for you to play yourself. When you wanna play ,please contact us first by live help or msn ,then we log out .Well,when you log off ,please notify us ,we'll continue your order. |
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| 7. |
After I pay, how quickly can you start my order? |
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Normally, we start working on your order within half an hour after receiving it. Sometimes our departments can get full and it may take longer for your order to start. You can be assured that once free workers are available, we will start on your order. Remember, we do not use bots or macros and all work is manual. |
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| 8. |
Do you upgrade my characters equipment as he/she levels? |
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Yes. Any upgrades obtained while leveling your character will be used accordingly. |
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| 9. |
What security precautions are taken to protect my personal information? |
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We take your privacy extremely seriously. We have systems to screen every order and protect who has the given orders information. Information given to uswill benever disclosed to any third parties and is only given to those in our company who need it to complete your order. Once your order is completed, please do change your password. |
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| 10. |
Are you affiliated with any other gaming companies? |
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No. We are an independent company that is 100% focused on providing services in massively multiplayer games. We have no affiliations with any game related companies at this time. |
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| 11. |
I would like to check if you carry this particular game? |
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If the product you are looking for is not listed on our site then we are either out of stock on the item or we do not carry the item at the moment. Do go to our Live Help or drop us an email for feedback if you like to enquire about a new game. |
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| 12. |
I have ordered on the wrong server or character name. What should I do? |
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Please send us an email from your Paypal email address that you have placed the order from and include your Order number and the correct server or character name. We will make delivery according to the new instructions given. |
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| 13. |
Are there discounts for larger orders? |
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The good news is YES. This will be based on a case by case basis. Please contact us via Live Help or email us. |
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| 14. |
How do I check on the status of my order? |
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If you would like to check on the status of your order, simply visit Pl report on www.wowlevel.net or log onto our live chat,msn one of our customer service representatives will assist you straight away in real time. |
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